You have the right to cancel an order within 24 hours of placing it or before it’s processed by our team. Once an order ships, cancellations are generally not allowed unless there are special circumstances.
Currently, refunds are only available for orders placed within the United Arab Emirates (UAE) and subject to our specific terms and conditions.
To cancel your order, please contact our customer service department through the “Contact Us” section on our website. When contacting us, please provide the following information to expedite the process:
By using our website, you consent to our Cancel and Refund policy. If you have any questions or concerns, please contact us.
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